Dave Nugent

"The easiest and most efficient insurance office I have ever worked with. The team is organized and on top of every detail. They always answer my questions as thorough and efficiently as possible. Amanda Strickland especially makes my experience feel personalized and like family. I am not always the most organized or "on top" of it replier to emails and phone calls, but Amanda's patience as a mom of young kids makes me feel at home with how she accommodates my needs with exceptional follow through and ease."

"I had the pleasure of working with Sam to get a quote to combine my car and home with my fiancés current coverage. The process was very simple and Sam was very helpful in making sure we had great coverage! I am so happy we switched insurance providers, we we received a great rate and awesome service!"

"I have had State Farm for 10 years . A week ago I totaled my car and they were so helpful and I got my settlement check in one week to the day of the accident !!!!! Sarah in their office has gone above and beyond to help me and get me my new insurance policy in literally minutes after a text them this morning . I would never go anywhere else ! Thanks you so much !"

"I periodically need updated insurance certificates for our business. The staff at State Farm are so accommodating (special shout-out to Sarah)! They get the certificates out in no time at all. I know that if any of my clients need any insurance documents, it will be taken care of in a professional, quick and efficient manner."

"Sarah is amazing!! My husband met her while working on her cable, they exchanged cards and I knew who to call when we needed insurance for our home!! I not only got homeowners insurance but bundled with auto!! She got us some great rates and she has helped me when having issues with login to the site as well! Give her your business you will NOT be disappointed!!"

"I cannot express how AMAZING the staff is at this office. My agent Sarah has been helping me with not only my car insurance, but my business, my home and so much more. I call, she she is quick to answer right away. I email, within seconds or minutes she replies. Sometimes I ask for really annoying last minute requests and not even a blink of an eye she's ON IT!!!!!I I have also called and the other agents in the office are always incredibly polite, and also offer to help with no questions asked! Thank you Dave for employing such amazing staff!!! Seriously, Sarah....you are incredible and so glad that I am your client! I highly recommend State Farm as an insurance company and Dave Nugent's office to represent you. Absolutely wonderful customer service! Thank you all for all you do! Tiffany"

"This review is solely based on my experience as a customer, not any type of claims conclusion. I have been with State Farm and Dave Nugents office for I believe over 12 years now. I can NOT in any way recommend him as an agent or State Farm in general after a recent claim. The driver of my vehicle was found at fault which is fine, however the way the insurance company conducted themselves throughout the entire claims process was so unprofessional. They were also too lazy to conduct a proper investigation regarding my claim because they are too backed up with claims. After having MANY issues with claims, I asked 2 times on separate days for Dave to call me directly. I never heard back!! Throughout 12 years he never returned calls and this has been on multiple occasions. I have worked solely with the ladies in the office, who are nice and do a good job, but at some point, as a business owner especially, Dave really needs to step up to the plate in the customer service department. State Farm used to be a decent insurance company but believe me, those days are long gone. I took my business else where and I should have years ago to be honest. Also, I'm SAVING money for more coverage!! I did not care for the tactic State Farm uses in pushing way too hard for you to use their "select" shops that only save THEM money. As a consumer you have the right to select your repair facility to repair YOUR vehicle. It's really just ridiculous how hard they push for this and the tactics they use. Seriously, go ask any body shop in town, their work also has warranties and you will not pay anything extra like they try and scare you into thinking. You can also pretty much bet on aftermarket parts going onto your vehicle utilizing their "select shops". I know as a consumer myself, I want my repair facility to be working for MY best interest, not my insurance companies, to save them money. To sum things up, I do not recommend Dave as an agent and do not recommend State Farm. If you like not getting your phone calls returned, having your insurance company steer you as a consumer, and having their claims department flat out hang up on you, then this is your place and insurance company. If you value customer service look else where."

"(Translated by Google) Well, I like your service, we have had a lot of support from Mr. Samuel and Stefany and if I have questions they answer them thank you very much, God bless you for your kindness and service (Original) Pues me gusta su servicio ,que hemos tenido mucho apoyo del señor Samuel y de Stefany y si tengo preguntas ellos me las responde muchas gracias,Dios los bendiga por su amabilidad y servicio"

"Dave Nugent has been a life-saver for my family and I for over 15 years since we moved to California. Our lives would have been a whole terrible mess without his advice and guidance during those challenging and vulnerable times we have needed our insurance. We remain deeply grateful to him and his exceptional staff. I do recommend him in the strongest terms possible. To have David as your agent, you honestly do not have anything to worry about. All you have to do is keep their phone number handy, and whenever you may need help, simply call and they will take over everything from you including the stress and get you what you need. Bless you David!!"